Privacy Policy

This privacy policy describes how DoEnd (“DoEnd”, “we”, “us”, “our”) treats information that it collects from the doend.app website and all services available through the website, (taken together, the “Service”).  In this privacy policy, we sometimes refer to “You”. “You” may be a visitor to our website, or a user of one or more of our Services (“User”).

We will never sell or rent your personal information, and will respect your privacy regarding any information we may collect while operating our Service.

Information We Collect And Why

We may collect the following information when you access and use the Service:

  • Creating an Account.  We collect your name and email address when you create an account.  We use this information to setup your account and to contact you.  We may occasionally email you to notify you of new features or changes to the Service, and for billing related messages such as invoices.
  • Making a Purchase.  When you make a purchase you must provide your name, address and credit card details, which we transmit through an encrypted connection to our payment processor, Stripe.  Stripe uses your payment information in accordance with Stripe's Privacy Policy.  We retain the last 4 digits of your credit card, the card brand and expiry date, but do not store your full credit card details or CVV2.  We also retain your billing address, which we require for taxes.
  • Analytics.  We collect technical information about your visit such as your IP address, device type, browser, operating system, screen resolution and referring site to analyze how the service is being accessed and used.  From time to time, we may use this information to publish a report on trends in the usage of the Service.
  • Cookies.  Cookies are small pieces of text sent and stored in your browser when you visit a site.  We use cookies to log you in to your account, remember your preferences, identify visitors and track usage of the DoEnd website.  You can control and opt-out of such cookies in your browser, but if you do your ability to use some features or areas of the Service may be limited.

Information We Share

DoEnd will not rent or sell personal information.  We share your personal information only as described below:

  • To Provide the Service.  We may share your personal information where it is necessary to complete a transaction, to operate or improve the Service, to detect fraud, or to do something that you have asked us to do.
  • Third Parties.  We use third parties such as payment processors to bill you for goods and services. These third parties are authorized to use your personal information only as necessary to provide these services to us and are prohibited from using your personal information for promotional purposes.
  • Safety, Legal Requests and Law Enforcement.  We may disclose your personal information in response to a subpoena, court order or other government request, or if we believe in good faith that disclosure is reasonably necessary to protect the rights, privacy, safety or property of DoEnd, third parties, you or others.

Accessing your Information

You can view and update personal information you have provided to us by signing into your DoEnd account and editing your User Profile.  You may also email team@doend.app to request access or changes to your personal information.  For your protection, we may only process requests from the same email address that the account belongs to, and we may need to verify your identity.

Retention

We will retain your personal information for as long as your account is active or as needed to provide the Service. We may continue to retain your information even after you close your account or discontinue use of the Service, as reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

DoEnd takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of your personal information.  Unfortunately, no data transmission or storage system is 100% secure, so we cannot guarantee the absolute security of your personal information.

Shared Projects

DoEnd allows you to share and join projects created by other users. Where the Service is made available to you through a shared project, that project owner is the administrator of the data associated with that project. We are not responsible for the privacy or security practices of a project owner, which may be different than this policy.

Project owners are able to restrict, suspend or terminate your access to their projects, and may continue to access or retain information contributed by you to their project if this occurs.

Twitter Advertising

DoEnd advertises its services on Twitter and uses “Conversion Tracking” to measure the success of those ads, tracking visitors who have been referred through the ads to our Website. DoEnd also uses Twitter's “Tailored Audiences” service, which collects non-identifying data to serve advertisements based off your interests. You may opt out of interest-based advertising through the Privacy controls offered at Twitter. You can read more about this in Twitter's Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, DoEnd may change its privacy policy from time to time, and in DoEnd’s sole discretion. DoEnd encourages visitors to frequently check this page for any changes to its privacy policy. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change. This policy was last updated on June 5, 2020.